Digital information and the NHS

ESRC logo New research from the ESRC has highlighted the impact that digitizing information is having on patients, managers and staff in the NHS

A survey of 200 patients and their representatives, clinicians and other healthcare professionals (librarians and IT staff) from across eight NHS trusts, by Professor Ann Blandford and Professor Peter Lunt  found that attention is required on areas such as:

  • designing technologies to fit with established working practices at the individual and team level within the NHS
  • ensuring that the values of workers are not at odds with the new technologies; ensuring that users trust the technology;
  • ensuring that the new technologies do not undermine health service workers’ pride in their knowledge

This is the latest report from the ESRC E-Society Programme who have prepared a full briefing on the issue.

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